L2 Semi-Dedicated Support Plans

ServerHealers L2 Semi-Dedicated Technical Support Plans

L2 Semi-Dedicated Tech

‣ L2 tech will work for you.

‣ 8 hours a day, 5 days a week.

‣ 160 hrs/month (20 days/month).

‣ Flexible timings (Can choose from 3 different time slots).

‣ Right plan if you need an agent at specific times during the day.

‣ Eg - Night time server administrator.

‣ 125 number of tickets per month.

‣ L1 and L2 level support.

‣ Administration and pre-sales support.

‣ White label service.

L2 Semi-Dedicated Daily

‣ $1000 is the actual price. 2.5% lifetime discount applied!

‣ L2 techs will work for you.

‣ 8 hours a day, 57 days a week.

‣ 240 hrs/month (30 days/month).

‣ Flexible timings (Can choose from 3 different time slots).

‣ Right plan if you need an agent on all days of the week.

‣ Eg - An expert to give best in class technical support on all days.

‣ 250 number of tickets per month.

‣ L1 and L2 level support.

‣ Administration and pre-sales support.

‣ White label service.

L2 Semi-Dedicated 24x7

‣ $2000 is the actual price. 5% lifetime discount applied!

‣ L2 techs will work for you.

‣ 24 hours a day, 7 days a week.

‣ 720 hrs/month (30 days/month).

‣ Assured 24/7 availability.

‣ Right plan if you need an agent round the clock.

‣ Certified technicians.

‣ 500 number of tickets per month.

‣ L1 and L2 level support.

‣ Administration and pre-sales support.

‣ White label service.

L2 Semi-Dedicated 24x7 ( 5 Techs )

‣ $2500 is the actual price. 5% lifetime discount applied!

‣ L2 techs will work for you.

‣ 24 hours a day, 7 days a week.

‣ 720 hrs/month (30 days/month).

‣ Assured 24/7 availability.

‣ Right plan if you need an agent round the clock.

‣ Certified technicians.

‣ 500 number of tickets per month.

‣ L1 and L2 level support.

‣ Administration and pre-sales support.

‣ White label service.