L1 Shared Support Plans

ServerHealers L1 Shared Technical Support Plans

L1 Shared Tech

‣ L1 tech will work for you.

‣ 8 hours a day, 5 days a week.

‣ 160 hrs/month (20 days/month).

‣ Flexible timings (Can choose from 3 different time slots).

‣ Right plan if you need an agent at specific times during the day.

‣ Eg - Night time server administrator.

‣ 100 number of tickets per month.

‣ L1 support.

‣ Administration and pre-sales support.

‣ White label service.

L1 Shared Daily

‣ $400 is the actual price. 2.5% lifetime discount applied!

‣ L1 techs will work for you.

‣ 8 hours a day, 7 days a week.

‣ 240 hrs/month (30 days/month).

‣ Flexible timings (Can choose from 3 different time slots).

‣ Right plan if you need an agent on all days of the week.

‣ Eg - An expert to give best in class technical support on all days.

‣ 200 number of tickets per month.

‣ L1 support.

‣ Administration and pre-sales support.

‣ White label service.

L1 Shared 24x7

‣ $800 is the actual price. 5% lifetime discount applied!

‣ L1 techs will work for you.

‣ 24 hours a day, 7 days a week.

‣ 720 hrs/month (30 days/month).

‣ Assured 24/7 availability.

‣ Right plan if you need an agent round the clock.

‣ Eg - An expert to give best in class technical support on all days.

‣ Certified technicians.
‣ 400 number of tickets per month.

‣ L1 support.

‣ Administration and pre-sales support.

‣ White label service.